08 May Project Spotlight: Barada Associates
Doing business in a world of high volume employment or high employee turnover where every employee requires some level of background screening, can mean time consuming and monotonous work. But thanks to process automation, it doesn’t have to.
Automated Background Screening Explained
The fact is, there is rarely a one-size fits all solution to automating background screening as it applies to your hiring processes. Some of the larger HR systems will accommodate this out of the box, but not everyone can afford the hefty price tag that comes along with those systems. Regardless of the system you’re using to capture your applicant and employee data, there is most likely a way for you to streamline your background screening process and increase process efficiency.
Let’s start by looking at a bare bones common manual process to accomplish background screening for employee applicants:
The main goal of automation, is to remove as many ‘hand off’ points as possible. Each hand off represents lost time and a potential for lost or corrupted data. In the example above, a good automation project would move step two to an online form that submits automatically to the screening provider thereby replacing step three. The automation solution would then await updates to the data (steps four, five, and six), resulting in something that looks more like this:
While this illustration is simplistic, in reality things can get much more complex, often requiring different messages being communicated depending on screen results, applicant age or role, or even training background. A good automation consultant would be able to assist with even the most complex of scenarios.
Is automation really worth the investment?
Of course it sounds beneficial to remove all of those hand offs from your daily operations, but how do you measure the impact that an automated process would make to your business? Is it really worth the investment? Below are three reasons why it is.
1. Errors and Omissions Are Expensive
We all know how expensive it can be to make a data error regarding background screening. Inaccuracies in this area come in several varieties and removing as many of them as possible, will help your business to run more efficiently, and employees to feel more at ease about their duties and confident with them.
- “Did you mark the right John Smith as having a clear check or is that the other John Smith that you’re still waiting on the results for?
- “Have you heard back from your screening provider on that check yet? Are they still waiting on something from you? Shoot, which other items are you supposed to be following up on?”
- “Those results are inconclusive because those last two digits of the Social Security number were mixed up again. At least the birth day was copied over correctly this time!”
We are all human and errors are a part of human nature, so when you’re working with a high volume of data, it’s not a matter of if an error will occur, it’s a matter of when.
2. Data Jockeying Adds Up Over Years
In addition to manual processes being error prone, they also consume valuable working hours. A quick sample formula for figuring out the hard numbers of what a manual process costs, might look like this:
- If you background screen 4000 people over the course of a year (75 a week or 15 per day), and each of those screens takes five minutes to transfer over to the screening partner and another fifteen minutes to capture results in the system and communicate with the applicants, that’s twenty minutes to process completely.
- Fifteen people screened a day equates to 300 minutes (or five hours) per day dedicated to moving data from system A to system B.
- Five hours a day adds up to 25 hours per week, and 1334 hours per year of merely moving data.
- If the employee you are paying to manually move data makes $12/hour, that activity costs the company $16,000 per year, and most likely costs the employee a lot more in job satisfaction.
The important thing to take away from this exercise; no one wants to spend their days laboriously and repeatedly moving data. In today’s fast paced business market, there are much more beneficial ways for employees to spend their working hours.
Using examples like the one above, it’s clear to see that it’s not uncommon for these types of automation projects to have an ROI of less than two years. That means that for every year that you live with this problem, you’re essentially wasting $16,000 by accepting mediocrity.
3. Outpacing Your Competition Is a Market Advantage
If your organization is defined by the quality of personal delivering your services, then you are competing for those resources. How many times have you lost a desired candidate because their background screening results were reported two days later than their now current employer?
Speed is a clear cut advantage when you’re hiring, people won’t wait for you to catch up to your competition. If you can outpace your competition, than your applicants won’t wait for them either. Automation of this process helps to speed it up as much as possible – no more delays on results because someone’s gone on vacation for a couple of days.
You should now have a pretty good idea of what an automation solution might look like for a background screening process, and you should also have some compelling reasons to begin investigating what it would take to automate your process.
If you are still unsure how the custom development process works, check out our Custom Software Guide. It will provide you with an overview of how we figure out where to start, how you and your company will be involved in the process, and what the ‘finish’ looks like.Get the Guide
However, if you’re interested in getting a more personal explanation, or would like to learn more about what a web application development company can do for your business, we are always happy to help educate people about their options.Talk to Us