20 Feb Business Analysts are Critical to Custom Web Development Projects
Software development projects are complex; there are many components that need to come together, such as specific requirements, design, and production. With so many stakeholders involved, it’s imperative to have an effective liaison to ensure the development is tailor-made to fulfill your needs. This is where a Business Analyst comes into play.
With a Business Analyst as your navigator, the software development process should be smooth sailing. From inception to installation, a Business Analyst ensures that the client’s needs are being met and the requirements of the application are fully realized.
The main function of the Business Analyst is to meet with clients to learn about the roles of team members and the processes and procedures of their organization; and, then, to document that information. The documentation is demonstrated: in words, diagrams, and pictures, with each individually providing a view into a specific part of an organization’s process. Collectively, they present the entire picture of that process and how custom software will be used to automate or improve the process.
While the steps of a custom software development project are ongoing, a Business Analyst provides invaluable assistance and suggestions along the way.
Initially, we begin our relationship with a few meetings to get to know you and to understand your business needs. Then, the Business Analyst will acquire a high-level understanding of your business and processes, allowing for the creation of a road-map for success, that will demonstrate the steps needed to be taken towards your completed software.
During the assessment phase, the Business Analyst will elicit further information from the client: to drilldown to the core purpose of the project, to understand their business, their desired end goals, its procedures and its actors as they relate to the specific processes that will be automated; then, those processes, relationships, functions, and user requirements will be documented.
When the design point is reached, everyone involved with the project will be clear as to what’s being built and why. The Business Analyst presents the client’s requirements to the design team and ensures the team’s deliverables conform to the initial requirements. The client is then updated with the progress and provides feedback. If any additional functionalities or finer details are needed, the Business Analyst will document them and then pass them back to the design team.
This is when things become exciting, because, the application is beginning to come to life. The Developers have begun the building process and the Business Analyst continues to clarify that: requirements are being met, the software is functioning as it should, and, then keeps the client up to date with the development progress,
Upon completion of the application build, the Business Analyst meets with the client, reviewing the procedures and functionality of the software, to ensure that the solution meets the client’s needs and expectation.
Enhancements and Continued Support
We encourage clients to consider engaging in an enhancement plan to keep their application up to pace with their needs. If they choose to, a Business Analyst will document any new feature requests, and how they will interact with, or, change the existing features of the application.
When the application is live and enough data has been accumulated, the Business Analyst will continue to interact with the client, by providing analytic insights to drive their business decisions to optimize their software solution.
Essentially, a Business Analyst brings a level of ‘translation expertise’ to software development.
With the myriad of stakeholders involved in a project, the Business Analyst understands the perspectives and languages used by each party, and is able to communicate the grand picture to multiple individuals in their own language.
Want to learn more about our Business Analyst, Patrick? Read his employee highlight here.