The Pros and Cons of Developing a Custom Software Solution - Inverse-Square
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The Pros and Cons of Developing a Custom Software Solution

custom software solution

The Pros and Cons of Developing a Custom Software Solution

Is your business ready to automate its workflow processes? Are you wondering whether you should buy ‘off the shelf’ or develop your own custom software solution?

At Inverse-Square, we specialize in workflow automation software, but we know that going custom isn’t necessarily the right fit for everyone. This article is intended to help you consider a few of the pros and cons of engaging with a custom software development company before making your decision.

The Cons

1. Building Custom Software Will Take Time and Energy.
It takes time to identify your organization’s workflow processes. You have to be prepared to spend time gathering this information so that a custom solution will be appropriate and powerful for your business.

When buying pre-packaged software, you save time at first because you don’t have the option to make it happen your way. You get what they say is best and then spend your time and energy making your process fit their design.

2. The Upfront Cost of Software Development is Higher
Like anything that is customized, a custom solution will cost more than an off the shelf product. But remember, you get what you pay for. We’ve seen plenty of people avoid a $30,000 project cost by assigning a full-time employee to spreadsheet maintenance. Don’t neglect to do your homework on what a less than optimal solution will cost you in opportunity. If you need help understanding what the real ROI is, we are more than happy to help you with that.

3. You Don’t Start With a Feature List
When you buy a product off the shelf, it’s pretty straight forward to understand what you’re getting. There is a bullet list on the back of the box that very clearly explains what the software package will do for you, (however, it won’t tell you what it won’t do for you). When you go custom, you won’t be able to start with a vision of the future that is as clear as that.

A good development firm should be able to help you offset that ‘fuzziness’ through a mature requirements and design phase. By the time your custom software is being developed for you, you should have a clear understanding of your features, but you won’t get that until you have fully committed.

The Pros

1. Your Expertise Meets Our Expertise
Hiring a custom web application development company to automate your operations, utilizes your industry expertise and our software expertise. When done correctly, this process will allow you to continue running your business, both during and after the implementation, with as few interruptions as possible.

2. Achieve the Highest Level of Efficiency
We have told you that the initial cost of a custom solution is higher than an off the shelf application, but it’s also important to understand that your long term cost of implementation is often lower. With off the shelf software, your business will need to reconfigure your operations to match the flow of the purchased software. When implemented correctly, custom software will be tailored to your processes. This tailoring will result in improvements, but not massive overhauls, of your operations.

Remember, it’s a custom solution. Your business is unique, your workflow processes are unique. It follows that your workflow automation will also be unique.

3. A Long Term Partner
A firm hired to develop and implement your automation, will continue to assist, monitor and help you manage your automation system regularly. It won’t require you to set aside a day of your productivity to troubleshoot your automation. With Inverse-Square, you’ll have a direct line to a client representative that can change your code. No nasty phone trees, or trouble shooting scripts that generally accompany off the shelf solutions.

At Inverse-Square, we’re all about partnerships.

We look for relationships where we can help over the long term. We are not in this for a quick build and then even faster exit. When you call, we’ll be there. If you’re looking for a software company in Indianapolis, keep that relationship mentality front of mind.

If you have any questions or concerns about some of the pros and cons of a custom software solution for your business, check out our free informative guide that will take you from inception to implementation!



Want to develop your custom software with Team Awesome? Request a consultation with us today.